Returns & Exchanges
At Victory, we want your home to be your sanctuary, which is why we offer a 30-day return window on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space perfectly, our hassle-free process makes returning or exchanging simple and efficient.
Initiate Your Request
Log into your account or use our guest portal to select the items you wish to return and receive a prepaid shipping label.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship It Back
Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture pieces through our logistics partner.
Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing